As the submitter, you are responsible for ensuring that your communication’s content is correct, final and has been checked for all grammatical errors and inconsistancies.
Please be advised, Due to the high volume of communications being submitted with content errors, all communications that contain such errors will now automatically be routed to your Approving Manager and Director for notification.
Marketing is no longer involved in this process. Provider Communication requests are now managed and reviewed by Legal, Privacy, Compliance and PNM. If you have any issues, questions or are uncertain whether or not your material needs to go through this review, please reach out to them by clicking ‘Contact’. Otherwise, click ‘Close’ and continue with your submission.
Please be advised, that letters/documents that contain any PHI or Member information, will be deleted, and will be redflagged. DO NOT UPLOAD ANY DOCUMENTS WITH MEMBER INFORMATION.